Hosted by the College of Justice, Estonian Academy of Security Sciences & Training Center of Justice of Georgia, the Crisis Management Training Program focuses on the development of careful planning, coordination, communication, and adaptability skills, aimed at ensuring the safety and well-being of staff and stakeholders within public institutions.

Date:

13 – 14 March 2024 (arrival 12 March, departure 15 March)

Location:

Tallinn, Estonia

Objective of the training:

The primary objective of this Crisis Management Training Program is to foster a mutual understanding of crisis management approaches in training academies. By equipping the management team with essential skills, our goal is to ensure that your institution remains well-prepared to handle potential crises effectively.

Target audience:

The training program is primarily designed to cater to training academy managers at all organisational levels and other staff members who may potentially serve on the crisis management team of the academy, as well as experts from relevant areas who bring valuable insights and expertise.

Trainer:

The workshop will be rolled out by Ms Irina Bregvadze, a trainer from Georgia with extensive experience in crisis management. The program is designed to enhance your skills in careful planning, coordination, communication, and adaptability – crucial elements for ensuring the safety and well-being of staff and stakeholders within public institutions, specifically Penitentiary Training Academies.

Training content:

The training module covers following topics:
I. Introduction to Crisis Management
II. Preparing for Crisis

• Establishing a Crisis Management Team (CMT)
• Developing a Crisis Management Plan (CMP)
• Risk assessment and scenario planning
• Establishing communication protocols
• Conducting trainings for staff

III. Crisis Response
IV. Crisis Communication
V. Continuous Improvement strategy

Training Methodology

The training methodology is based on adult learning principles. It combines theoretical knowledge with practical experience, allowing participants to develop the skills and confidence necessary to effectively manage crises and emergencies.

Registration

You can register for the program here.

Please note that after you complete your registration you will be informed within two weeks if your participation can be confirmed. The deadline for registrations is 8 March 2024.

Eligibility of participants

Participants will be able to participate in the training as part of the EPTAII project, which is co-funded by the European Union Justice Programme. In order to be admitted to this training, participants must:

• Be employed or working for one of the EPTA member organizations;
• Must be based in one of the eligible countries.*
• Have good command of the English language, considering the interactive nature of the training.

Registration is on first-come-first basis. However, in order to stimulate a wide geographical spread of participants, only two participants will be admitted per EPTA member organization. Additional registrants will be placed on a waiting list and admitted if spots remain open. After registering, people will be informed about their status (admitted, waiting list, rejected).

In total, a maximum of 20 participants will be admitted to the training.

* Only participants from countries participating in the EU Justice Programme are eligible to participate in the training. These are the eligible countries:

• The Member States of the European Union (including their overseas departments), except for Denmark;
• Albania and Montenegro

The United Kingdom is not participating in the Justice Programme.

Travel and subsistence costs

Travel: Participants are expected to book their own travel from their home country to the hotel in Tallinn and back. Travel costs will be reimbursed after attending the training and having provided the necessary supporting documents. For travel costs, a maximum amount of €400,- per eligible participant will be covered. This budget includes flight/train tickets (only economy/second class), travel to and from the airport/train station and travel insurance. More information about the reimbursement procedure will be shared before the training.

Accommodation and meals: The host academy will arrange accommodation for all participants (Nordic Forum Hotel, Tallinn) near the training location from 12 to 15 March and the costs for accommodation will be covered directly by the project (so no payment by participants necessary).

Lunch during training days will be provided by the host academy as well and for additional meals, participants will be informed about the maximum eligible amount to be reimbursed after completion of the training.

Training Program and Agenda

Day 1

Official opening of the training

• Introduction, Revealing participants’ expectations;
• Sharing participants experience regarding Crisis
• Management practices
• Introduction to Crisis Management Understanding the potential crises that can affect organisation

The role of leadership and key personnel in crisis management

Preparing for Crisis

Establishing a Crisis Management Team (CMT)

Identifying key team members

Defining roles and responsibilities

Developing a Crisis Management Plan (CMP)

Identifying objectives and goals  / Creating a communication plan

Risk assessment and scenario planning

• Identifying potential crisis scenarios
• Assessing vulnerability and impact

Day 2

Crisis Response / Implementing the Crisis Management Plan

• Basic procedures
• Communication protocols
• Resource allocation and mobilisation

Crisis Communication / Internal communication within the institution

• Keeping staff and students informed
• Ensuring the safety and well-being of individuals on-site

Crisis Communication / External communication

• Communicating with primary stakeholders
• Handling media inquiries
• Managing public relations during and after the crisis

Elaborating Continuous Improvement strategy for CM

Summarizing Training results

Evaluation and follow-up

A more detailed agenda can be downloaded here.